Quality Certification UNI EN ISO 9001, an important choice that involves the reorganization of business processes.

 

The continuous improvement of organizational performance, compliance with statutory and regulatory requirements in line with corporate objectives are elements that must be assessed, managed and optimizing timing and procedures in order to have a flexible and effective.

 

Is therefore essential to the review of management flows, operating procedures and resources, as well as the definition of new instruments to ensure the control of activities and measure results.

 

Adopt a specific tool for the control of internal processes, resulting in many cases to ensure the strategic effectiveness and efficiency of the system.

 

BtoWeb born over 12 years of experience and expertise in the field of counseling quality, which combines the advantages of the most advanced web technology.

 

BtoWeb is flexible and modular, integrated with management software already in the company and, most important may be the basis for the creation of an instrument "to measure", in relation to personal business needs identified.

 

And 'possible to optimize the management of business processes in line with the statutory and regulatory requirements as well as control logic and standardize operating procedures, contributing to the development of competencies and internal organization.

 

Main modules:

 

 

• Complaints

 

Handling complaints effectively and promptly, and the possibility of business statistics. The system allows sharing of data and documents and planning activities, which activate the appropriate timetable and service e-mail notifications. It can also connect properly to the opening of non-conformity, Corrective Action, Improvement Plans.

 

 

• Non-Conformity

 

Detection and treatment of non-compliance. Extremely flexible, the tool is configured to the needs of each management area, while allowing centralized control and cross. The system ensures the dissemination of data and operational standards, a precise control on the activities through e-mail notification service, and the ability to make statistics. It can also connect directly to the opening of Corrective Action, Preventive and Improvement Plans.

 

 

• Preventive and Corrective Action Plans for Improvement

 

It allows the control and integrated management of corrective actions, preventive and improvement plans. Allows the identification of sources and information relating to anomalies and non-compliance and the analysis of actual or potential causes. Prepares activity, timing of implementation and verification of performance and effectiveness, with immediate communication to employees participating in the management and subsequent activation of the service schedule and e-mail notifications.

 

 

• Supplier Qualification and Monitoring

 

Allows the planning, execution and registration of qualification activities, and monitoring the performance of its suppliers.

 

 

• Service

Allows the recording and subsequent management of the relations of outside intervention, by connecting the appropriate management of costs, non-conformity, corrective action plans for improvement.

 

 

 

• Returns

 

Adjust the handling of the ways in which customers may conduct made product.

 

 

• Controls

 

Allows for appropriate and timely management of control activities in the early stages of acceptance, process and deliberation.

 

 

• Measuring instruments

Ensures an organized management of measuring instruments, the encoding and identification in the planning and execution of internal and external calibration.

 

 

 

• Audit

 

Allows management of audit activities is facing internal departments and external suppliers to venues.

 

 

• Costs Not Quality

 

Allows accurate recording of costs of prevention, detection and failure, at stages where they originate, as well as their analysis summary for a better distribution of business activities in the interest.

 

 

• Design

 

Organized management of design, from the definition of operational plans to the plan, and track project plans, minutes of audit, review and validation.

 

 

• Schedule

 

It offers the possibility to treat in a centralized and integrated management of business deadlines. Once you have configured the system operates independently and frequency events, as well as a notification service.

 

 

• Document Management

Allows for organized management of the life cycle of the system files, in accordance with statutory and regulatory requirements mandatory or voluntary.

 

 

For futher information: www.btoweb.it

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